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Technology powers every business. Be it a simple retail store or a huge B2B business, technology services and products not only create a smooth customer experience but empowers businesses to function more efficiently than ever!
But here’s the thing. Everything about technology keeps changing. You need to be versed in the latest trends and industry practices to effectively implement in your business. And unless you are a provider of tech services, it doesn’t make sense to invest your resources in anything else than your core competencies.
This is where the role of an expert IT partner becomes significant for your business. But given the demand for IT products & services, there are many technology providers available in the market. So, how to choose the right technology partner for your business?
In this blog, we will be looking at the top things to look at when looking for an IT partner for your business.
A Two-Way Proposal
Now, this might be something new for you. But you can judge whether an IT provider is the right fit for your company or not by the response they send you for your Request For Proposal (RFP).
Many of the companies send out Request For Proposals (RFP) with their detailed requirements to IT Companies and choose the right fit judging by the responses they send. A good IT company offers a complete answer to your proposal with their expertise and a detailed timeline of how they are going to handle your project.
You should be looking at a two-way proposal to judge the expertise of an IT company. Any right tech provider makes sure to include:
- Project deliverables & project goals
- A detailed breakdown of their cost structure
- Case studies of their previous work
Industry Expertise
This is an obvious one, but it is also as important.
For instance, you have proposals from two IT providers. Which one would you choose for your business – a 2-3 year old company or a company with decades of experience in the industry?
You obviously would like to go with an IT provider with good industry experience, right? And it makes sense because an IT provider with decades of experience know the ins & outs of the industry and can help your business with custom services & products.
The best part about this is it is effortless to know how experienced & reputed a company provider is in the industry, especially in a smaller nation like our Caribbean islands where we have a smaller community.
You can either look for references from other business you have a relationship with, look for awards they have received to tell about their clientele and industry experience and expertise they have. These days, a company’s website and social media pages often also do tell a lot about the story and capabilities of a business.
Every industry has space for new innovators to enter and completely disrupt it. But always keep in mind that the reliability of a service provider plays a huge role in the IT industry! You can always ask an IT provider to provide references to their previous clientele or ask specific questions about past similar projects.
It all boils down to the reliability and efficiency of IT services & products and their impact on your business operations.
End-to-End Solution Provider
Is an IT company you are planning to partner up with your business an end-to-end provider? If not, how many companies do you have to partner with to fulfill the IT requirements of your company?
Let’s say that you partner with 2-3 IT providers for different IT requirements of your business. They are working perfectly on their individual levels, but when it comes to the efficiency of your entire IT infrastructure, can they efficiently work in coordination with each other?
This is why choosing an end-to-end IT provider, like Antigua Computer Technology, becomes very important. Right from catering to the custom printing requirements of your business to implementing an impregnable firewall in your business’ network, an end-to-end IT company can handle it all.
ACT is an end-to-end IT service provider. We offer a wide range of IT services and products – from best-in-class printers and network security to enterprise-grade Internet, servers & storage, and more.
Extensive Partner Network
Let’s say that you have found the right IT provider and you are planning to partner with them. The IT provider is experienced with relevant industry expertise and offers end-to-end IT services & products. What more is there left to see?
Well, one of the important things to look for in an IT provider is who are their partners. The reputation of partners an IT company shows their expertise and, in an obvious way, tells you the quality of their services & products.
ACT has partnered with the industry leaders to deliver top-quality services/products to companies in Antigua, Barbuda, and the other Caribbean islands. ACT is a Certified HPE dealer & service centre and we offer local warranty processing & repair, and technical support & professional services for official HPE products.
ACT has an extensive partner network including industry leaders like HPE, HP, Cisco, and more that can help you take the IT infrastructure of your business into the future.
Conclusion
Choosing the right IT partner for your business is super important. A good IT partner makes it a point to keep upgrading your IT infrastructure to the latest & most secure IT products & services. This is where ACT can help.
ACT is a local and reputed provider of services & products. We have been helping businesses in Antigua, Barbuda, and other Caribbean islands with world-class IT solutions for 30+ years now. Contact us today to talk about the IT requirements of your business.