Company Focus – ACT’s unique philosophy of providing the necessary support services to solve a client’s problem has increased its ability to attract even the most demanding customers. ACT is guided by total commitment to quality and excellent Customer Service.
Value for Money – At ACT, customers get more value for money. For over twenty four years, the optimization of customer investment has been the focus of our company. And with cutting edge technologies, as well as the ability to upgrade, customers can rely on ACT to stay ahead.
Consulting Services – Today, the pace of technological development is astonishing and confusing even for the experts. In the complicated and sometimes technical process of purchasing a technology product or service, ACT can also advise as well as provide research assistance that will assist the customer to zero in on the product or service that will best serve the needs of the end user.
Customer Service – From pre-sale consulting to post-sale assistance, ACT goes the extra mile for the customer.
Industry Partnerships – Customers enjoy top quality performance and highest levels of reliability from technology products purchased at ACT. Our relationship with companies like Intel, Microsoft, IBM, Samsung, APC, Hewlett-Packard, Cisco, Sony, and others means that we are able to quickly and easily acquire the latest technologies and pass them on to our customers.
Processing of Warranty – All ACT Items are purchased under a manufacturer’s warranty agreement that guarantees labour and parts replacement on a free of charge basis, except for defective parts which are due to customer negligence.
Technical Support – Our technical services department, which consists of a number of Microsoft & HP Certified Technicians , is the largest on the island offering repairs and maintenance for a wide variety of computer hardware, printers, UPSs, monitors, etc.
Preventive Maintenance – Maintenance contracts can also be arranged where our technicians carry out periodic in-house services to your equipment. Costs for maintenance contracts vary as equipment purchased from ACT which are on warranty are taken into consideration.
Single Source Technology Provider – ACT is a full-service Internet solutions provider, focused on meeting the ongoing needs of individuals and businesses. For those needing ultra-reliable Internet access, ACT provides high-speed broadband wireless solutions, together with its Wi-Fi, WiMax and dedicated connections. Our hosting solutions include web hosting, server co-location, and technical support. This provides a one-stop-solution for the convenience of the customer.